OneTrust is a global privacy management platform that helps companies comply with data protection regulations like GDPR, CCPA, and LGPD. It offers tools for cookie consent, DSAR handling, vendor risk management, policy generation, and compliance assessment. OneTrust’s platform includes modules for IT governance, ethics & compliance, third-party risk, and privacy impact assessments (PIA). It supports integrations with major cloud providers and CMSs, and is widely used by enterprises to manage complex global privacy obligations in an automated and auditable manner.

OneTrust is blocked in mainland China. Its consent management platform (CMP) endpoints and hosted scripts do not load on most Chinese websites. Attempting to embed cookie banners or DSAR portals from OneTrust results in script loading failures and non-functional privacy controls. This creates compliance gaps for websites needing to meet global privacy laws while also serving Chinese users. Furthermore, OneTrust’s legal templates and workflows are not localized for China's Personal Information Protection Law (PIPL), Cybersecurity Law, or Data Security Law. For companies operating in or targeting China, local compliance tools such as TrustAsia, Ping An Privacy Cloud, or custom-built CMPs hosted on Chinese servers are more suitable. These tools allow customization of consent forms, support integration with domestic analytics and ad providers, and ensure data sovereignty. Multinational businesses should treat China as a separate privacy domain and avoid reliance on OneTrust for consent or data governance mechanisms intended for Chinese users.

The information regarding service availability in China is provided for general reference purposes only. Due to the dynamic nature of network conditions and regulatory environments, the actual accessibility of these services may vary over time and by location. Users are advised to verify the current status independently.